Rachel Walker

Rachel Walker – Practice Manager, SFI
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Rachel Walker is the Practice Manager at SFI, where she has been an integral part of the team since 2019. Starting her journey as the company’s very first administrative assistant, Rachel has grown alongside the organisation, developing her skills, deepening her knowledge of the field, and advancing into a leadership role. Her progression is a testament to her dedication, adaptability, and passion for making a meaningful difference.

Rachel plays a central role in ensuring the smooth day-to-day operations of SFI, supporting both clients and staff in delivering high-quality, client-focused services. She brings a strong sense of organisation, efficiency, and heart to her role, ensuring that internal processes run smoothly and that the team is empowered to focus on what matters most—enabling clients to live as independently and fully as possible.

What truly drives Rachel in her work is the opportunity to be part of a compassionate, motivated team that strives to create positive change. She takes great pride in the collaborative spirit at SFI and the tangible impact their work has on individuals and families. Her leadership style is rooted in empathy, communication, and mutual respect, creating an environment where staff feel supported and clients feel heard.

Beyond her professional life, Rachel is a lifelong theatre enthusiast. She enjoys attending musicals and is a passionate performer herself. As an active member of an amateur dramatics group, she regularly takes to the stage in plays and pantomimes—a creative outlet that brings her joy and balance outside of work. Her love for theatre reflects her energy, creativity, and confidence, all of which enhance her effectiveness as a leader.

Rachel is proud to be part of a dedicated and supportive organisation, and she remains committed to fostering a workplace culture that values compassion, collaboration, and continuous improvement.

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