Rehabilitation for Independence provide a comprehensive Case Management service
Rehabilitation for Independence provide a comprehensive Case Management service.
Our Case Managers provide an array of services to assist individuals and families to cope with complicated health or medical situations; this includes but is not limited to spinal and acquired brain injury.
Acting in the best interest of the clients our Case Managers play an active role in an individual’s rehabilitation journey. Recognised in law to act in the best interests of the client all our Case Managers are recognised healthcare professionals such as; Registered Nurses, Social Workers and Occupational Therapists. Together we are committed to providing assistance in the most effective way possible.
A Case Manager will assess an individual’s needs and will help to identify goals and resources to help them to achieve a better quality of life.
Case Manager, Clinical Director, and Occupational Therapist
📞 07917 108 298
✉️ mark@rehabforindependence.co.uk
Clinical Case Manager
📞 07355 672 317
✉️ christine@rehabforindependence.co.uk
Associate Case Manager
📞 07756 017 800
✉️ kristy@rehabforindependence.co.uk
Rehabilitation for Independence Ltd provides bespoke case management services to clients throughout the North West who have sustained serious injuries including Acquired Brain Injury, spinal injuries and orthopedic injuries.
1. Referral Received – We receive details about the client
2. Clinician Assigned – The right team member is chosen to lead the case
3. Information Sent – We share our Terms, CV, and service details with the solicitor
4. Agreement Confirmed – Signed Terms are received so we can begin.
1. INA Date Booked – Appointment arranged with the client
2. INA Completed – Assessment carried out by the clinician
3. Report Shared – Findings are written up and sent to the solicitor
1. Next Steps Agreed – Further instructions confirmed.
2. Plans Created – Risk assessment, goals, and care plan developed
3. Support Begins – Recommendations start to be put into action
1. Team Set-Up – Therapists or agencies instructed, checks completed (DBS, info sharing, etc.)
2. Regular Check-Ins – Ongoing updates between case manager and client
3. Scheduled Reviews – Regular meetings with the MDT (Multidisciplinary team), goal's review, update report shared and ongoing fionancial review
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Case Management is a collaborative process where a professional (the Case Manager)helps coordinate care, services, and support for individuals with complex needs—medical, psychological, or social. It involves a Case Manager who works with you to make sure you get the right care, at the right time, from the right people.
• People who may benefit from Case Management include:
• Those with chronic illnesses or disabilities
• Patients recovering from serious injury or surgery
• People with mental health conditions
• Older adults needing long-term care
A Case Manager:
• Assesses your needs
• Creates a care plan
• Coordinates services (medical, housing, financial, etc.)
• Advocates for your rights and access to services
• Monitors progress and adjusts plans as needed
In case management, several people and professionals may be involved to support your care and meet your needs. Here's a breakdown of who is typically involved:
You (the Client)
• You are at the centre of the Case Management process. Your goals, needs, and choices guide the plan.
Case Manager
• A trained professional (often a nurse, social worker, or healthcare specialist) who:
• Assesses your needs
• Coordinates services
• Advocates on your behalf
• Monitors your progress
Family or Caregivers
Family members or close supporters may help with:
• Communication
• Transportation
• Daily care
• Emotional support
They are often included in planning, with your permission.
Healthcare Providers
Such as:
• Doctors or specialists
• Nurses
• Therapists (occupational, physical, speech)
They provide medical treatment or therapy as part of your overall care plan.
Insurance, Legal or Advocacy Services
• In complex cases, legal advocates or guardians may help ensure your rights are protected.
The process from referral to Case Management services generally follows these key steps:
Referral
A referral is made by a solicitor or financial deputy and in some cases an insurance company. The referral includes basic information about the person's needs and situation.
Initial Needs Assessment
If accepted, a Case Manager conducts a comprehensive assessment:
• Health history
• Social situation
• Mental health status
• Functional abilities
• Financial and housing needs
• Goals and personal priorities
Care Plan Development
The Case Manager creates a personalised care or service plan in collaboration with the client. It outlines:
• Short- and long-term goals
• Services needed (e.g. therapy, housing support, medical care)
• Resources available
• Who will be involved and timelines. Service Coordination
The Case Manager:
• Connects the client with services and providers
• Schedules appointments
• Advocates for access to programs or benefits
• Communicates with all parties involved (family, providers, agencies). Monitoring & Follow-up
The Case Manager regularly checks progress, adjusting the plan as needed. They ensure:
• Services are effective
• New issues are addressed
• The client is supported throughout
At Rehabilitation for Independence, we believe meaningful engagement is at the heart of recovery and wellbeing. Through personalised therapy and supportive environments, we help individuals reconnect with the activities, relationships, and routines that matter most, empowering them to live with greater confidence, independence, and joy
I've worked with Mark for years. He's a responsive, empathetic case manager who delivers seamless, centred care through strong communication, clinical insight, and a commitment to client wellbeing.
Mark joined as a co-opted governor and soon became vice-chair. His SEND expertise & governance leadership strengthened school practices, contributing to a successful OFSTED inspection & improved student support.
Christine Anderson was a fantastic case manager for our son. Her professionalism and dedication were evident in every aspect of her work.
Mark and the team are committed to providing a rehabilitation program that supports not only the client but the family aswell. We have only experienced professionalism and care at the highest level.
I have worked with Support for Independence on several cases. I'm always so reassured when to discover that they are the support team, as I know that they always provided the highest level of support.
The support workers make every client feel valued, this is achieved by the management meeting the client initially to understand the client, the client's family and the clients' goals and matching the support worker to the individual.
All the support workers are highly trained and supported by a large management team. The support workers are perfectly matched with the Clients the same interests and passions.
